Energy

Test The mission of the CRU is to regulate water, energy and energy safety in the public interest.

We act in the interests of all energy customers to ensure that:

• The lights stay on
• The gas continues to flow
• The prices charged are fair and reasonable

We achieve these goals by:

• Promoting competition in gas and electricity markets. This encourages suppliers to improve by offering value and choice to customers.
• Along with the Northern Ireland’s Utility Regulator (UR), we regulate the competitive wholesale electricity market, the Single Electricity Market (SEM)
• Ensuring security of electricity and gas supply.
• Ensuring the monopoly networks companies deliver network services efficiently by regulating the revenues they receive from customers.
• Protecting customers and resolving disputes they have with suppliers.
• Ensuring emergency plans are in place should there be an interruption to electricity or gas supplies.