The Commission for Regulation of Utilities (CRU), in its 2018 Customer Care Team Annual Report, is reminding the public that the CRU is here toRead More
Welcome to the Commission for Regulation of Utilities’ Website
The CRU is Ireland’s independent energy and water regulator and has a wide range of economic, customer protection and safety responsibilities.
The strategic objectives of the CRU and its Mission, Vision and Values are focused on protecting the interests of the public in terms of energy safety, energy security and consumer rights.
This website contains all historical documents previously published by the CRU, as well as helpful information for consumers.
The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. Our mission is to regulate water, energy and energy safety in the public interest.
Need information in relation to energy or water? Find helpful information, links and advice.
Make a Complaint
Learn all you need to know about how to make a complaint in relation to energy or water. Find out about the CRU’s free complaint resolution service.
We’re here to help you. Find out about the CRU’s Customer Care Team and how we can help domestic and small business customers.
Latest News & Events
The Minister for Housing, Planning and Local Government has asked the CRU to carry out a review of Irish Water’s proposed Water Supply Project forRead More
The Commission for Regulation of Utilities (CRU), on 22 May 2019, secured a criminal conviction against Mr. Frank Power of Kildinan, Co. Cork, for illegally carrying outRead More