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Regulating energy and water for a changing climate

The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator.

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The work of the CRU impacts every Irish home and business. Our work ensures that energy and water supplies are safe, secure, and sustainable. We operate within a policy and statutory framework set by the Government for the benefit of all customers.

Energy Customer Information

Smart Meters

By the end of 2024, every home and business in Ireland will have a smart meter. Smart Meters will give you more information on your electricity use and other useful benefits.

News & Events

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CRU Reminds Customers of Protections in place with Energy Suppliers

The Commission for Regulation of Utilities (CRU) is reminding customers of the protections in place with energy suppliers.

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CRU Publishes 2022 Customer Care Annual Report

The CRU has published its 2022 Customer Care Annual Report.

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Enduring Connection Policy 2.4 (ECP-2.4)

The CRU has published a Decision Paper on the Enduring Connection Policy 2.4 (ECP-2.4).

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CRU Extends Moratorium on Disconnections for Domestic Customers

The Commission for Regulation of Utilities (CRU) has today announced the extension to the moratorium on disconnections for all domestic electricity and gas customers

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Direct PSO Payments Mechanism

The Commission for Regulation of Utilities (CRU) has today announced the mechanism for delivering the benefit of a Public Service Obligation (PSO) payment to all electricity customers for the remainder of the tariff year 2022/23.

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