Welcome to the Commission for Regulation of Utilities’ Website

The Commission for Energy Regulation (CER) has changed its name to the Commission for Regulation of Utilities to fully reflect its broadened remit and mission to regulate water, energy and energy safety in the public interest.

The CRU is Ireland’s independent energy and water regulator and has a wide range of economic, customer protection and safety responsibilities.

Following the commencement of the Energy Act 2016, the CER was required to change its name to fully incorporate all aspects of its expanded role.

The strategic objectives of the CRU and its Mission, Vision and Values will remain focused on protecting the interests of the public in terms of safety, energy security and consumer rights.

This website will contain all historical documents previously published by the CER, as well as helpful information for consumers.

About CRU

About CRU

The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. Our mission is to regulate water, energy and energy safety in the public interest.
Customer Information

Customer Information

Need information in relation to energy or water? Find helpful information, links and advice.
Make a Complaint

Make a Complaint

Learn all you need to know about how to make a complaint in relation to energy or water. Find out about the CRU’s free complaint resolution service.
Home Safety

Home Safety

Find out how to keep you and your home safe with respect to electrical and gas works.
Need Assistance

Need Assistance

We’re here to help you. Find out about the CRU’s Customer Care Team and how we can help domestic and small business customers.
Switching Supplier

Switching Supplier

Switching energy supplier is free and easy to do. Better still, switching energy supplier can save you money. Find out all you need to know to switch today.

If you are interested in more in-depth information, please visit our publications section

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