Number of energy customers switching suppliers in October 2018 reached the highest level recorded over the last 7 years in electricity and over the lastRead More
Welcome to the Commission for Regulation of Utilities’ Website
The Commission for Energy Regulation (CER) has changed its name to the Commission for Regulation of Utilities to fully reflect its broadened remit and mission to regulate water, energy and energy safety in the public interest.
The CRU is Ireland’s independent energy and water regulator and has a wide range of economic, customer protection and safety responsibilities.
Following the commencement of the Energy Act 2016, the CER was required to change its name to fully incorporate all aspects of its expanded role.
The strategic objectives of the CRU and its Mission, Vision and Values will remain focused on protecting the interests of the public in terms of safety, energy security and consumer rights.
This website will contain all historical documents previously published by the CER, as well as helpful information for consumers.
The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. Our mission is to regulate water, energy and energy safety in the public interest.
Need information in relation to energy or water? Find helpful information, links and advice.
Make a Complaint
Learn all you need to know about how to make a complaint in relation to energy or water. Find out about the CRU’s free complaint resolution service.
We’re here to help you. Find out about the CRU’s Customer Care Team and how we can help domestic and small business customers.
Latest News & Events
The Commission for Regulation of Utilities (CRU) has reminded customers to Switch On to their Rights when dealing with utility companies in the energy andRead More
Over half of Irish people are willing to give something up for a long-term benefit but just less than one fifth of people botheredRead More