Contact Us

You can get in touch with us in a number of ways. Find out how.

Customer Care Team

We help domestic and small business customers with their electricity, gas or water queries.


Write to us: CRU Customer Care Team, P.O. Box 11934, Dublin 24

Freephone: 1800 404 404

Or use our contact form below.


Please complete the below form, outlining what your query is and we will email you back.

Fields marked with an * are required

Please let us know what your query is and we will email you back with a response. We are also happy to phone you back or to post a response to you. Just let us know how you would like us to respond.

General queries


Telephone: +353 1 4000 800

Media queries

Communications and Public Affairs Team


Access officer


Telephone: +353 14000 800

Our location

Commission for Regulation of Utilities (CRU)

The Grain House

The Exchange

Belgard Square North


Dublin 24, D24 PXW0



Get help and advice on making a complaint about your energy bill or supplier.

Learn More