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Contact Us

You can get in touch with us in a number of ways. Find out how.

Customer Care Team

We help domestic and small business customers with their electricity, gas or water queries.

Email: customercare@cru.ie

Write to us: CRU Customer Care Team, P.O. Box 11934, Dublin 24

Freephone: 1800 404 404

Or use our contact form below.

Webform

Please complete the below form, outlining what your query is and we will email you back.

Fields marked with an * are required

Please let us know what your query is and we will email you back with a response. We are also happy to phone you back or to post a response to you. Just let us know how you would like us to respond.

General queries

Email: info@cru.ie

Telephone: +353 1 4000 800

Media queries

Communications and Public Affairs Team

Email: media@cru.ie

Access officer

Email: accessofficer@cru.ie

Telephone: +353 14000 800

Our location

Commission for Regulation of Utilities (CRU)

The Grain House

The Exchange

Belgard Square North

Tallaght

Dublin 24, D24 PXW0

Ireland

Complaints

Get help and advice on making a complaint about your energy bill or supplier.

Learn More