Customer Care

If you have complained to your energy supplier/network or Uisce Eireann and are not happy with the outcome, you can make a complaint to the CRU.


1800 404 404

Email us

Media Queries

Communications and Public Affairs Team

Access Officer

For assistance/guidance for people with disabilities accessing CRU services

+353 1 4000

Our location

Commission for Regulation of Utilities (CRU)

CRU Customer Care Team, PO Box 11934, D24 PXW0.

Any other queries

Please complete the below form, outlining what your query is and we will email you back.

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Please let us know what your query is and we will email you back with a response. We are also happy to phone you back or to post a response to you. Just let us know how you would like us to respond.


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