Network tariffs and LEU rebalancing frequently asked questions

What are Network Tariffs?

Why are network tariffs increasing when energy costs are already so high?

What will network tariffs be for 2023/2024?

What will the impact on customer bills be?

What is the LEU rebalancing framework and why was it introduced?

Is the LEU rebalancing framework still in effect?

What was the error identified with the LEU rebalancing framework?

What is the CRU doing to ensure this error does not happen again?

Can I raise a complaint about this error?

How much have domestic customers been overcharged?

How was this overcharge calculated?

How will the €54 be paid back to domestic customers?

How will I know that I have received the €54 if I can’t see it as a credit on my bill?

Why has it taken so long to compensate domestic customers?

How much have large energy users been undercharged?

How will the underpayment be corrected for?

Why do LEUs have to pay more now?