Uisce Éireann (formerly Irish Water) operates, upgrades and invests in Ireland's water and wastewater systems. It is a state-owned entity with two shareholders, the Irish Government and Ervia.
The Commission for Regulation of Utilities (CRU) is Uisce Éireann's economic regulator. The Environmental Protection Agency (EPA) is Uisce Éireann's environmental regulator.
The CRU sets Uisce Éireann's allowed revenue. This is how much money they can raise when offering their services to customers. Setting an allowed revenue sets efficiency targets and ensures Uisce Éireann can cover its costs while delivering improved services.
Connection charging policy
Uisce Éireann handles water and wastewater connections for all domestic and commercial customers in Ireland. As the Commission for Regulation of Utilities (CRU), our role is to approve the Uisce Éireann connection policy and connection charges.
Monitoring and reporting
The CRU monitors and reports on Uisce Éireann's performance. We do this to ensure Uisce Éireann's revenues are spent in the best interests of its customers.