Your Rights
The CRU is here to make sure energy and water customers are protected and informed.
Consumer Case Studies
Case studies highlighting areas of customer concern and new and emerging customer issues.
The work of the CRU impacts every Irish home and business. Our work ensures that energy and water supplies are safe, secure, and sustainable. We operate within a policy and statutory framework set by the Government for the benefit of all customers.
Arrears and Disconnections Report
Update on arrears and non-payment of account disconnections.
Consultations
The CRU has a dedicated platform where you can participate in public consultations.
Smart Meters
By the end of 2025, every home and business in Ireland will have a smart meter. Smart meters will give you more information on your electricity use and other useful benefits.
Smart Meters
By the end of 2025, every home and business in Ireland will have a smart meter. Smart meters will give you more information on your electricity use and other useful benefits.