The CRU’s Strategic Plan for the period 2022-24 outlines the Commission’s Mission, Vision, Values and Strategic Priorities. The Commission will also be guided by Government Policy objectives and international commitments such as renewable energy targets.

The Strategic Plan can be viewed here


Protecting the public interest in Water, Energy and Energy Safety.


Safe, secure and sustainable supplies of energy and water, for the benefit of customers now and in the future.


In fulfilling our mission and our statutory functions, it is vital that the CRU develops and adheres to key values for the organisation so that all stakeholders, and particularly the public, trust us and have faith that we will serve them properly as an independent regulator.

In regulating, we are guided by the following principles:

Integrity: Trust is vital, so we act with integrity at all times and take balanced, evidence-based decisions that are fair and consistent

Professionalism: We are professional in everything we do. We work as a team and always strive to develop our expertise. We are pragmatic and open to alternative approaches.

Openness: We are committed to co-operation. We clearly explain who we are and what we do. Our processes are open, thorough and consider views from all our stakeholders. We explain out decisions in clear language.

Accountability: We are accountable for our decisions and for the way we spend our resources. We are independent and open to scrutiny.

Our Mission, Vision and Values determine the way we work and what we prioritise.  These are the four
strategic priorities for the next three years which will ensure we focus on delivering in the public interest.

  • Ensure security of supply
  • Drive a Low Carbon Future
  • Empower and protect customers
  • Enable our people and organisational capacity

Work Plan

The CRU is committed, on an annual basis, to delivering on the strategic goals it has set itself, as identified in the Strategic Plan 2022-2024.

To support this plan, the CRU publishes an annual work plan which sets out detailed tasks designed to meet its mission statement and these strategic goals

Each year, the CRU identifies high level priorities to deliver on the CRU’s mission of ‘protecting the public interest in Water, Energy and Energy Safety’.  Each of these high level priorities translate into detailed work streams and actions, that are set out in the different areas of Energy Safety, Energy Networks, Water Regulation, Smart Metering, Energy Markets and Operations.

The CRU Work Plan for 2022 and our previous plans can be found here


The CRU prepares and publishes an annual report each year. The report describes the work delivered by the CRU over that calendar year with reference to the targets set in its annual work plan for that year.

As per statutory requirements, by 30th June each year the report is presented to the Minister for Communications, Energy and Natural Resources and (since Water Legislation was enacted in 2014) also to the Minister for the Environment, Community and Local Government who formally lay it before the Oireachtas. It is then published by the CRU on our website.

The CRU also keeps financial accounts and these are audited each year by the Comptroller and Auditor General. The accounts are also laid before the Oireachtas and published each year as part of the annual report.

Access to annual reports and accounts can be found through our publications page.

Procurement Policy and Procedures

Public Procurement: Public Procurement can be defined as the acquisition, whether under formal contract or not, of works, supplies and services by public bodies. It ranges from the purchase of routine supplies or services to formal tendering and placing contracts for large infrastructural projects by a wide and diverse range of contracting authorities. Competitive tendering is standard practice in the procurement process of the CRU. The CRU is committed to meeting its obligations as detailed in national and EU procurement law.

The procurement function has three key objectives (not ranked in any order):

  • Obtain best value for money, competitive tendering is the norm;
  • Ensure compliance with all procurement regulations i.e. EU, National and in-house;
  • Manage contractual risks by utilising robust terms and conditions

A copy of the CRU Corporate Procurement Plan (CPP) for the period 2020 to 2021 is available here.

A comprehensive set of Procurement Processes and Procedures have been established since 2006 which are adequately developed to ensure compliance with competitive tendering requirements. Purchases may be made, only where provision has been made for the expenditure in the Commission’s Budget for the year. Procurement practices are subject to audit and scrutiny under the Comptroller and Auditor General (Amendment) Act 1993 and Accounting Officers are publicly accountable for expenditure incurred.

Procurement Thresholds:

It is a basic principle of public procurement that a competitive process should be used unless there are justifiable exceptional circumstances. The type of process varies depending on the size and characteristics of the contract to be awarded. The advice of the Senior Manager – Finance and/or Procurement Officer is obtained prior to any tendering activity to determine whether it should be conducted in accordance with EU or national procurements rules and regulations.

The thresholds (exclusive of VAT) which must be applied, and form part of the CRU Procurement Policies and Procedures are as follows;

  • Supplies or services less than €5,000 in value may be purchased on the basis of verbal quotes from one or more competitive suppliers.
  • Supplies or services between €5,000 and €25,000 in value, not part of a ‘draw down’ or Office of Government Procurement (OGP) framework contract, using the restricted process, potential Suppliers of Goods or Services will be invited to submit their Quotation using the Request for Quotation (RFQ) document as issued by Procurement. In each case the specifics of what is required will be identified by the CER with the contract awarded on basis of responses received.
  • Supplies or Services between €25,000 and €214,000 in value, not part of a ‘draw down’ or OGP framework contract, should avail of a more formal process through advertisement of tender documents on using the Open procedure.
  • Supplies or Services in the case of contracts in excess of EU thresholds, currently €214,000 the specific rules governing the competitive process are set out, in considerable detail in SI No. 284 of 2016. Tender documents are prepared and published on the both the and the Official Journal of the European Union (OJEU).

Purchase Order Limits:

Approval of Purchase Orders is limited to the cost category for which a Commissioner and/or Member of staff has a certifying role.

Current Tenders Opportunities

Details of all current and completed tender competitions, over €25,000 (exclusive of VAT), are available on For tender competitions valued above the EU thresholds, the contract notice is also published on the Official Journal of the European Union (OJEU) Tenders electronic Daily (TED) link:

Contracts – Contract Award Notice

On completion of a published tender competition, the Commission publishes an award notice on For larger contracts, above the EU thresholds, the award notice is also published on the OJEU TED:

Procurement – CRU Payments goods and services over €20,000

In line with the Programme for Government, CRU will publish details of payments for goods and services valued at €20,000 or more. This information is published quarterly in arrears and can be downloaded in PDF format from the following location: Click Here

Contact Us

If you have any other queries regarding procurement opportunities with the CRU, please contact us at

Prompt Payment Policy

CRU is committed to making every effort to pay its suppliers promptly. In this regard suppliers can help by ensuring that:

  • Correct invoices are sent directly to Accounts Payable.
  • Invoices quote a valid CRU Purchase Order Number / Contract Reference.
  • Accurate bank account details are provided
  • Their Tax Clearance status with the Irish Revenue Commissioners is up to date.

In the case of all public sector contracts of a value of €10,000 (inclusive of VAT) or more within any 12-month period, the contractor (and agent or sub-contractor as appropriate) will be required to produce either a valid tax clearance certificate or a C2 certificate. This is a mandatory requirement. Full details on tax clearance procedures may be found on the Revenue Commissioners website.

Prompt Payment Quarterly Returns

To view the Prompt Payment Quarterly Returns please: Click Here

Prompt Payment of Accounts Legislation

Payment of invoices by CRU is governed by the Prompt Payment of Accounts Act, 1997 as amended by the European Communities (Late Payment in Commercial Transactions) Regulations 2012.

15-Day Payment Requirement

The Government extended the non-statutory requirement applicable to Central Government Departments to all public bodies from July 2011, to reduce the payment period by Public Bodies to their suppliers from 30 to 15 days. Every effort, consistent with proper financial procedures, is being made to ensure that all suppliers are paid within this timeframe.


The CRU was initially established as the Commission for Electricity Regulation (CER) under the Electricity Regulation Act, 1999. The functions of the CRU along with its name were changed by the Gas (Interim Regulation) Act, 2002. Under that Act, its remit was expanded to include the regulation of the natural gas sector and our name was changed to the Commission for Energy Regulation.

As well as these founding pieces of legislation, the functions and duties of the CRU were altered and expanded significantly by legislation transposing EU directives into Irish law and the introduction of new primary legislation, including the Energy (Miscellaneous Provisions) Act 2006, Electricity Regulation (Amendment) (Single Electricity Market) Act 2007 and the Petroleum (Exploration and Extraction) Safety Act 2010.

These pieces of legislation gave the CRU powers in relation to the all-island Single Electricity Market (SEM) and they have also given the organisation safety-related responsibilities in the energy sector.
The text of all relevant European Energy Legislation can be found at the European Commission DG websites as follows:

The Energy Act 2016 (No. 12 of 2016) was signed by the President on the 30th of July 2016, and provides for various amendments of the Electricity Regulation Act 1999, the Gas Act 1976, the NORA Act 2007 and the Sustainable Energy Act 2002 and the Registration of Title Act 1964.

These included:

  • The renaming of the Commission For Energy Regulation (CER) as the Commission for Regulation of Utilities (CRU),
  • A wider definition of the existing Single Electricity Market (SEM), to facilitate the North/South regulators' integrated Single Electricity Market, or I-SEM, project,
  • Enhanced enforcement powers for the Commission for Energy Regulation, including powers to impose administrative sanctions,
  • Increases in existing penalty levels on conviction from those already in the 2014 REMIT Statutory Instrument which relate to market abuse offences in the wholesale electricity and gas markets pursuant to the requirements of the EU's REMIT Regulation,

The CRU functions and duties in the water sector are set out in the Water Services Act 2013 and in more recent legislation in the Water Services (No.2) Act 2013.

For a full list of the guiding legislation for energy and water, please consult

Protected Disclosure

The Protected Disclosures Act 2014 aims to protect people who raise concerns about possible wrongdoing in the workplace.

The Act, which came into effect on 15 July 2014, is often called the whistleblower legislation. It provides for redress for employees who are dismissed or otherwise penalized for having reported possible wrongdoing in the workplace.

As set out in Statutory Instrument 339 of 2014 Protected Disclosures Act 2014 (Section 7(2)) Order 2014 the Commissioners of the CRU are prescribed to be recipients of disclosures of relevant wrongdoings.

Section 22 of the Protected Disclosures Act 2014 Requires the Publication of a report by public bodies no later than 30 June each year relating to the number of Protected Disclosures made in the preceding year, and of the actions, if any, taken in response to such disclosures.

The CRU can confirm that no Protected Disclosures were made to the CRU between the period 01 January and 31 December 2019 and 2021.

The CRU Privacy Notice sets out how we protect the privacy rights of individuals and can be found here.

Protected Disclosures Form