Published Date: 21 Apr 2022

Sectors:
  • Water Icon
    Water

Water Disconnection Charging Policy

The CRU has today, 21 April 2022, published its decision on Irish Water’s proposed policy and charges for disconnection from and reconnection to public water and wastewater services. This paper outlines the CRU’s decision on enduring, standardised charges for customers of Irish Water. The paper also summarises and responds to comments that the CRU received to its consultation (CRU202201).

This decision will impact the following categories of customers:
• Domestic customers requesting to disconnect from/reconnect to the Irish Water network.
• Non-domestic customers requesting to disconnect from/reconnect to the Irish Water network.
• Non-domestic customers who have not paid their bills.
• People who have connected to the network without authorisation.

For further information, please contact the CRU’s Water Consumer Policy Team:
Contact Email: watercustomers@cru.ie

Contact Name:
Water Consumer Policy Team
Contact Email:
watercustomers@cru.ie

2022

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CRU202234 CRU Decision on Irish Water's Water and Wastewater Disconnection and Reconnection Policy

2022

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CRU202234a Water Forum-An Fóram Uisce submission on Irish Water’s Water and Wastewater Disconnection and Reconnection Policy

Round

2022

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CRU202201 Consultation on Irish Water's Water and Wastewater Disconnection and Reconnection Policy

2022

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CRU202201b Irish Water Disconnection Policy Supporting Document