Published Date: 06 Jul 2022

Sectors:
  • Electricity & Gas Icon
    Electricity & Gas

Spot Checks of Supplier Compliance

The CRU conducts audits and spot checks of energy suppliers to monitor compliance with the requirements set out in their licences and the Suppliers’ Handbook.

The aim of such audits and spot checks is to protect customers by ensuring that suppliers implement, and adhere to, processes and procedures which meet these requirements. The results of these audits and spot checks are published in the papers below.

 

2021

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CRU21128 Spot Check of Energy Supplier Compliance Q2

2021

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CRU21100 Spot Check of Energy Supplier Compliance Q1 2021 Information Paper

2021

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CRU21033 - Spot Check of Energy Supplier Compliance Q3 2020 Information Paper

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2020

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CRU20104 Spot Check of Energy Supplier Compliance Q1, 2020

2020

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CRU20032R Spot Check of Supplier Compliance Q3 2019

2019

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CRU19141 Spot Check of Supplier Compliance Q2 2019

2019

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CRU19070 Spot Check of Compliance with the Code of Practice on Marketing Advertising

2018

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CRU18239 2018 Spot Check of Compliance with the Code of Practice on Marketing and Advertising