From time to time the CRU publishes documents relating to the Smart Metering Upgrade. These include policy papers, documents relating to data access and stakeholder responses to CRU consultations. These documents are published on this page.
The CRU has today, on 26 March 2021, published an Information Paper to provide Guidance on ToU Tariff Primers. Energy suppliers are required to issue a ToU Tariff primer to customers who have a smart meter. The purpose of this paper is to provide advice, based on research conducted by the ESRI, on the components to include in a primer.
The CRU has developed two generic ToU Tariff primers that energy suppliers can use. If a supplier decides to develop their own primer, they should have due regard to the recommendation section in this paper.