Published Date: 19 May 2022

  • Customer Care Icon
    Customer Care
  • Electricity & Gas Icon
    Electricity & Gas
  • Water Icon

Customer Care Team Annual Report

The CRU has today, 19 May 2022, published its 2021 Customer Care Team Annual Report. The CRU’s Customer Care Team act as an information resource for customers and provides a free dispute resolution service to customers with an unresolved complaint against an energy supplier, energy network operator or Irish Water. This report provides an overview of the level and type of complaints and contacts made by customers to the Customer Care Team in 2021.

Contact Name:
Fiona Beirne
Contact Email: