The CRU has today, 19 May 2022, published its 2021 Customer Care Team Annual Report. The CRU’s Customer Care Team act as an information resource for customers and provides a free dispute resolution service to customers with an unresolved complaint against an energy supplier, energy network operator or Irish Water. This report provides an overview of the level and type of complaints and contacts made by customers to the Customer Care Team in 2021.
Published Date: 19 May 2022
Sectors:
-
Customer Care
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Electricity & Gas
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Water
Customer Care Team Annual Report
- Contact Name:
- Fiona Beirne
- Contact Email:
- fbeirne@cru.ie
2022
CRU202243 - Customer Care Team Annual Report 2021
2022
CRU202243a - Infographic - Customer Care Team Annual Report 2021
Round
2021