Published Date: 20 Jun 2022

Sectors:
  • Compliance and Enforcement
  • Electricity & Gas Icon
    Electricity & Gas

Compliance Investigations

The CRU conducts investigations in line with the CRU Compliance and Enforcement Policy Statement (CRU/19134). On the 15th June 2022, the CRU issued a notice of determination to Energia regarding its failure to charge household electricity and gas customers in conformity with its approved terms and conditions.

The CRU has considered the actions taken by Energia and is satisfied that this issue has been remedied. The CRU published this notice on its website on 20th June 2022.

Contact Name:
Compliance & Enforcement Team
Contact Email:
compliance@cru.ie

Round

2021

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CRU20170 Compliance Investigation Electric Ireland

2021

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CRU20129 InformationNote EI Compliance Investigation