Published Date: 18 Dec 2020

Sectors:
  • Water Icon
    Water
  • Customer Care Icon
    Customer Care

Irish Water’s First Fix Scheme

Consultation is now closed

The CRU has today, 18 December 2020, published a consultation paper on Irish Water’s proposed expansion of the eligibility criteria for its First Fix Scheme. The CRU is seeking views of all interested parties on the proposals. The consultation period is open until 12 February 2021, at which point the CRU will review all responses and publish its decision.

To view these documents, please click on the document links below.

  • First Fix Scheme Policy Consultation Paper – December 2020 (CRU/20/161)
  • Irish Water’s First Fix Scheme Customer Guide – December 2020 (CRU/20/162)

All related documents, including Irish Water’s existing First Fix Scheme policy and the 2015 CRU First Fix decision paper are available in the documents below.  For further information, please contact the CRU’s Water Customer Affairs Team at watercustomers@cru.ie

 

Contact Email:
watercustomers@cru.ie

Round

2015

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CER15075 IW First Fix Leak Repair Scheme CER Submission

2015

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CER15180 IW First Fix Leak Repair Scheme for Domestic Customers - CER Consultation Public Submissions - IW Response

2015

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CER15179(a) IW First Fix Leak Repair Scheme Appendix 5 - Customer Journey

2015

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CER15179 IW First Fix Leak Repair Scheme CER Submission

2015

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CER15178(a) Responses to CER Consultation CER15074 - Appendix 1

2015

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CER15178 CER Decision Paper on Irish Water's First Fix Leak Repair Scheme for Domestic Customers