Customer Care Report Reveals COVID-19 Impact
The Commission for Regulation of Utilities (CRU) is encouraging customers to carefully read and review their bills, as billing complaints remained the primary reason forRead More
Category: Uncategorized
CRU Webinar: Energy Communities and Active Consumers
The CRU is hosting a webinar to discuss participation in the electricity sector by active consumers and energy communities. The progression of active consumers andRead More
CRU proposed Direction to the System Operators related to Data Centre grid connection Consultation Open
The CRU has today, 08 June 2021, published a Consultation Paper on a proposed Direction to the System Operators related to Data Centre grid connection.Read More
Moratorium on electricity and gas disconnections to be lifted from 1st of June
Moratorium on domestic electricity and gas disconnections has been in place for a total of 42 weeks between March 2020 and end of May 2021Read More
CRU Approves Proposals to Extend Irish Water First Fix Scheme
The Commission for Regulation of Utilities (CRU) has today approved proposals by Irish Water to extend the ‘First Fix’ scheme and to widen the eligibilityRead More
CRU Publishes Results of Consumer Survey for 2020
The Commission for Regulation of Utilities (CRU) has published the results of a consumer survey targeted at measuring consumer engagement, experience and attitudes in theRead More
Irish Water Non-Domestic Tariffs Implementation Date Revised for a Second Time
Non-Domestic Water Charges will now be introduced 1st October 2021 New tariffs start date was originally postponed in March 2020 with revised start date of 1st MayRead More
Smart Services Go Live for Smart Meter Customers
The Commission for Regulation of Utilities today welcomed the launch of smart services by electricity supply companies for electricity customers in Ireland with Smart Meters.Read More
CRU Completes Audit of Energy Price Comparison Websites and Reminds Consumers to Switch and Save
The CRU has published the detailed results of the annual independent audit of the three accredited energy price comparison websites, which currently operate in theRead More