Your Rights

It is important to know that there are protections available to all energy and water customers. Here, you will be able to find practical advice on what these protections are.

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Billing

The CRU is here to help you better understand your electricity and gas bills

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Switch Supplier

Switching your gas or electricity supplier is free and easy to do with our guide. It could also save you money

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Home Safety

Keep yourself and your family safe in your home when it comes to gas and electricity

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Microgeneration

Information on the remuneration of renewables self-consumers for exported electricity

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Smart Meters

Information on the latest digital technology to give up-to-date details on your electricity use

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Energy Credits

Frequently asked questions

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