The CRU has today, 27 November 2020, published the CRU’s Irish Water Performance Assessment Framework Implementation Update 2019. Irish Water’s submission to the CRU is also published alongside the CRU’s report. The CRU’s report provides an overview of Irish Water’s performance to the end of 2019 across some of the metrics included in the CRU’s Irish Water Performance Assessment: Framework of Reporting Metrics (CER/16/308). The report also provides an overview of Irish Water’s progress in collecting data to support reporting on the remaining metrics under the Framework.
Earlier this year, the CRU consulted on a review of the Performance Assessment Framework in order to ensure that the metrics remain appropriate and to set service level targets for Irish Water’s performance