The CRU has today, 27 March 2018, published a decision & response paper on the CRU’s proposed amendments to strengthen the standards of service Irish Water is obliged to provide when billing its non-domestic customers (CRU/18/042). The additional standards of service are set out in the Billing Code of Practice (Section 7) of the Non-Domestic Customer Handbook (CRU/18/041)).
For further information, please contact Alice Greene at agreene@cru.ie
- Contact Name:
- Alice Greene
- Contact Email:
- agreene@cru.ie
Round 1
2018
Irish Water Non-Domestic Customer Handbook - 27 March 2018
2018
Decision and Response Paper - Irish Water Non-Domestic Customer Handbook
2018
IFA's Response
2018
ICMSA's Response
2017
Irish Water Non-Domestic Customer Handbook - Proposed Amendments to Section 7 (Billing Code of Practice)
2017
Consultation Paper - Non-Domestic Customer Handbook - Proposed Amendments to Billing Code of Practice
2017
Irish Water Domestic Customer Handbook 14 November 2017
2017
Irish Water Non Domestic Customer Handbook 14 November 2017
2017
Division of the existing Irish Water Customer Handbook Information Note 14-November-2017
2015
CER15010 Irish Water Customer Handbook
