The CRU has today, 27 March 2018, published a decision & response paper on the CRU’s proposed amendments to strengthen the standards of service Irish Water is obliged to provide when billing its non-domestic customers (CRU/18/042). The additional standards of service are set out in the Billing Code of Practice (Section 7) of the Non-Domestic Customer Handbook (CRU/18/041)).
For further information, please contact Alice Greene at agreene@cru.ie
Contact Name: Alice Greene
Contact Email: agreene@cru.ie