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    Customer Care

Irish Water Customer Handbook

The CRU has today, 27 March 2018, published a decision & response paper on the CRU’s proposed amendments to strengthen the standards of service Irish Water is obliged to provide when billing its non-domestic customers (CRU/18/042). The additional standards of service are set out in the Billing Code of Practice (Section 7) of the Non-Domestic Customer Handbook (CRU/18/041)).

For further information, please contact Alice Greene at agreene@cru.ie

Contact Name: Alice Greene

Contact Email: agreene@cru.ie

Round

2018

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Irish Water Non-Domestic Customer Handbook - 27 March 2018

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2018

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Decision and Response Paper - Irish Water Non-Domestic Customer Handbook

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2017

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Irish Water Non-Domestic Customer Handbook - Proposed Amendments to Section 7 (Billing Code of Practice)

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2017

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Consultation Paper - Non-Domestic Customer Handbook - Proposed Amendments to Billing Code of Practice

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2017

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Irish Water Domestic Customer Handbook 14 November 2017

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2017

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Irish Water Non Domestic Customer Handbook 14 November 2017

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2017

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Division of the existing Irish Water Customer Handbook Information Note 14-November-2017

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