Regulating energy and water for a changing climate

The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator.

Your Rights

The CRU is here to make sure energy and water customers are protected and informed.

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Your Rights

Consumer Case Studies

Case studies highlighting areas of customer concern and new and emerging customer issues.

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Two pair of feet on radiator

The work of the CRU impacts every Irish home and business. Our work ensures that energy and water supplies are safe, secure, and sustainable. We operate within a policy and statutory framework set by the Government for the benefit of all customers.

Arrears and Disconnections Report

Update on arrears and non-payment of account disconnections.

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Consultations

The CRU has a dedicated platform where you can participate in public consultations.

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Smart Meters

Over 2 million smart meters have now been installed in homes and businesses across Ireland. Smart meters give you more information on your electricity use and other useful benefits