In accordance with section 26(2) of the Disability Act 2005, the CRU has appointed Access Officers to assist persons with disabilities access our services.

The Access Officers are responsible for providing or arranging for, and co-ordinating assistance and guidance, to persons with disabilities accessing services provided by the CRU and generally to act as a point of contact for people with disabilities wishing to access such services.   Contact details are as follows:

Email: accessofficer@cru.ie

Post: Access Officer, Commission for Regulation of Utilities, The Exchange, Belgard Square North, Tallaght, Dublin 24, D24 PXW0

Tel: (01) 4000 800 Fax: (01) 4000 850

 

Accessibility Complaints

A complaint may be made against the CRU by any person who is of the view that the CRU is not in compliance with the relevant provisions of the Disability Act, 2005. The CRU has detailed the complaints procedure, including details of how to make a complaint. If you would like to review the procedure then open the CRU Complaints Procedure under Section 38 of the Disability Act 2005.

Please note that the complaint must be made to the CRU Inquiry Officer in writing. The contact details are as follows:

Email: inquiryofficer@cru.ie

Post: The Inquiry Officer,

Commission for Regulation of Utilities, The Exchange,

Belgard Square North, Tallaght, Dublin 24, D24 PXW0.

Fax: (01) 4000 850