CRU Publishes Results of Consumer Survey for 2020
The Commission for Regulation of Utilities (CRU) has published the results of a consumer survey targeted at measuring consumer engagement, experience and attitudes in theRead More
News & Events
Irish Water Non-Domestic Tariffs Implementation Date Revised for a Second Time
Non-Domestic Water Charges will now be introduced 1st October 2021 New tariffs start date was originally postponed in March 2020 with revised start date of 1st MayRead More
Smart Services Go Live for Smart Meter Customers
The Commission for Regulation of Utilities today welcomed the launch of smart services by electricity supply companies for electricity customers in Ireland with Smart Meters.Read More
CRU Completes Audit of Energy Price Comparison Websites and Reminds Consumers to Switch and Save
The CRU has published the detailed results of the annual independent audit of the three accredited energy price comparison websites, which currently operate in theRead More
CRU Announces an Industry Wide Moratorium on Domestic Electricity and Gas Disconnections
Following the recent activation of Level 5 measures as set out in the Government’s Plan for Living with COVID-19, the CRU has put in placeRead More
CRU Reminds Customers of Protection Measures in place during Winter Months
The CRU has reminded electricity and gas customers of their rights and the measures that are in place to protect them during the winter months.Read More
Irish Water Non-Domestic Tariffs Revised Implementation Pathway
Non-Domestic Water Charges will now be introduced on 1st May 2021 New tariffs start date was postponed in March 2020 due to uncertainty for customersRead More
CRU Announces an Industry Wide Moratorium on Domestic Electricity and Gas Disconnections
Following the recent activation of Level 5 measures as set out in the Government’s Plan for Living with COVID-19, the Commission for Regulation of UtilitiesRead More
CRU Publishes 2019 Customer Care Annual Report
The Commission for Regulation of Utilities (CRU) is encouraging consumers to be aware of their rights and remain informed when it comes to dealing withRead More