CRU Publishes 2019 Customer Care Annual Report
The Commission for Regulation of Utilities (CRU) is encouraging consumers to be aware of their rights and remain informed when it comes to dealing withRead More
News & Events
Commission for Regulation of Utilities Publishes Irish Water’s Updated Capital Investment Plan – Revenue Control (RC3.5)
The CRU has published an update to Irish Water’s Capital Investment Plan – Revenue Control 3.5. The Plan sets out the total allowed revenue thatRead More
CRU Publishes Proposed 2020/21 Public Service Obligation Levy
The Commission for Regulation of Utilities today published a proposed decision paper regarding the calculations for the Public Service Obligation (PSO) levy for the periodRead More
CRU Advises Businesses Not to Miss Out on Covid-19 Supply Suspension Scheme
The Commission for Regulation of Utilities (CRU) has warned businesses that they could miss out on energy savings by not talking to their suppliers toRead More
Consumers Switching Electricity and Gas Supplier Drops to Seven-Year Low in April
Supplier switching rates for April 2020 dropped to their lowest levels in seven years according to the CRU Customer Switching Report for the Electricity andRead More
CRU Announces Supply Suspension Scheme to support SME Customers Affected by Covid-19 Pandemic
The Commission for Regulation of Utilities (CRU), along with Gas and Electricity Suppliers, have announced the introduction of a temporary Supply Suspension Scheme for certainRead More
CRU Extends Covid-19 Customer Protection Measures to 16 June
The Commission for Regulation of Utilities (CRU), along with Gas and Electricity Suppliers, has extended the moratorium on domestic electricity and gas disconnections to 16Read More
Update to Transition Period for New Electrical Wiring Rules for Electrical Contractors
The CRU had decided on a transition period of 24 months to enforce compliance with the new standard. However, transition deadline dates have been delayedRead More
CRU Agrees Deferment of Irish Water Non-Domestic Charging Framework
Following the recent government measures regarding the Covid-19 pandemic, the Commission for Regulation of Utilities (CRU), in conjunction with the Department of Housing, Planning and LocalRead More