Assistance During Storms
The Electricity distribution system can suffer serious damages from high winds, lightning and rainfall during a storm. This damage could be anything from falling trees breaking powerlines, flooding of underground cable vaults to a lightning strike damaging electricity equipment. ESB Networks teams are responsible for repairing the equipment but it can take time for them to locate the damaged network and complete the repairs. Below, we have set out some of the useful information available on the ESB Networks website to assist you during a storm.
Information on electricity outages will be communicated to the public through:
- National and Local Radio
- Twitter @ESBNetworks
You can also check the status of a fault through
- ESB PowerCheck, which provides real time updates on all faults in Ireland. Click here to go to the ESB PowerCheck website or
- ESB Networks’ Online fault Reporting system to check the status of an outage affecting your property. Click here to check a fault status.
You can report a fault through:
- ESB Networks’ Online fault Reporting system or
- ESB Network’s 24-hour emergency number 1800372999 or +353 212382410. It is advised to have your MPRN to hand when contacting ESB Networks. This number can be found on your electricity bill.
ESB Network will prioritise calls from registered vulnerable customers. More information on ESB Network’s policy for vulnerable customers can be found here.
More information on how to stay safe during severe weather events can be found on the following ESB Networks’ webpages.