Published Date: 11 Mar 2022

Sectors:
  • Customer Care Icon
    Customer Care
  • Electricity & Gas Icon
    Electricity & Gas

Electricity Costs Emergency Benefit Scheme Guidance Document

The CRU has today, 10 March 2022 published a guidance document on the Electricity Costs (Domestic Electricity Accounts) Emergency Measures Act 2022. This guidance document sets out the roles and responsibilities of the distribution system operator (ESB Networks) and the licensed electricity suppliers which will provide credit, in accordance with the legislation, to eligible domestic electricity customers.

The document is aimed at providing guidance to suppliers and FAQs for customers on the implementation of the scheme.

Contact Name:
Sarah Mc CAuley and Jack Walsh
Contact Email:
Retailandsmartmetering@cru.ie